Payment Info and Policies
All bookings made online require full payment. (see Payment/Cancellation/Refund Schedule below)
All out-of-town DYOR trips booked online will require a $100 deposit. Invoices with balance due will be emailed before date of service, with payment link.
Balances due must be paid within one week of date of service (see Schedules below).
MTAS understands that some outdoor activities may be weather-dependent, and mountain weather can be unpredictable. Passengers' safety will always be considered first, regardless of booking/cancellation time frames. Cancellations due to inclement weather will be taken on a case-by-case basis. Full refunds may be issued due to unsafe and inclement weather.
Passengers who book trips and/or outdoor activities on same-day as inclement weather should be aware that they must assume their own responsibility.
Federal regulations require:
NO Smoking on board shuttle
Seatbelts must be worn at all times while the vehicle is in operation
Please use closed beverage containers
Children under the age of 18 years old must be accompanied by an adult.
No-Show / Wait fee
Full booking fee is retained. Associated hourly rate is assessed. Drivers may wait for late passengers at the driver's discretion, or per passenger instructions, or per schedule.
On-Call fee - $25/hour
Example: during event shuttle, if Shuttle's return to Missoula is not practical, Shuttle will remain on-site or nearby the event site, to accommodate any unexpected passenger needs.