Payment Info and Policies

Payment Information

  • Trips may be booked online (use booking buttons) or directly with MTAS via phone or email

  • All bookings made online require full payment. (see Payment/Cancellation/Refund Schedule below)

  • All out-of-town DYOR trips booked online will require a $100 deposit. Invoices with balance due will be emailed before date of service, with payment link.

  • Balances due must be paid within one week of date of service (see Schedules below).

  • Contact for other payment arrangements.

MTAS understands that some outdoor activities may be weather-dependent, and mountain weather can be unpredictable.  Passengers' safety will always be considered first, regardless of booking/cancellation time frames. Cancellations due to inclement weather will be taken on a case-by-case basis.  Full refunds may be issued due to unsafe and inclement weather.

Passengers who book trips and/or outdoor activities on same-day as inclement weather should be aware that they must assume their own responsibility.


**MTAS requests that passengers wear masks during their shuttle trip. SEE COVID-19 UPDATES PAGE

Federal regulations require:

  • NO Smoking on board shuttle

  • Seatbelts must be worn at all times while the vehicle is in operation


MTAS asks:​

  • Please use closed beverage containers

  • Children under the age of 18 years old must be accompanied by an adult.

No-Show / Wait fee

Full booking fee is retained. Associated hourly rate is assessed.  Drivers may wait for late passengers at the driver's discretion, or per passenger instructions, or per schedule.

On-Call fee - $25/hour

Example: during event shuttle, if Shuttle's return to Missoula is not practical, Shuttle will remain on-site or nearby the event site, to accommodate any unexpected passenger needs.