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Payment Info and Policies

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Payment Information

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  • Trips may be booked online (use booking buttons) or directly with MTAS via phone or email. 

  • All bookings require full payment before the service date. (see Payment/Cancellation/Refund Schedule below)

  • All out-of-town DYOR trips booked online will require a $100 deposit. Invoices with balance due will be emailed before date of service, with payment link.

  • Balances due must be paid within one week before date of service (see Schedules below).

  • Contact for other payment arrangements.

MTAS understands that some outdoor activities may be weather-dependent, and mountain weather can be unpredictable.  Passengers' safety will always be considered first, regardless of booking/cancellation time frames. Cancellations due to inclement weather will be taken on a case-by-case basis.  Full refunds may be issued due to unsafe and inclement weather.

Passengers who book trips and/or outdoor activities on same-day as inclement weather should be aware that they must assume their own responsibility.

Policies

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**click for COVID-19 UPDATES PAGE

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Federal regulations require:

  • NO Smoking on board shuttle

  • Seatbelts must be worn at all times while the vehicle is in operation

 

MTAS asks:​

  • Food and beverages are allowed on board; please use closed beverage containers

  • Children under the age of 18 years old must be accompanied by an adult.

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No-Show / Wait fee

Full booking fee is retained. Associated hourly rate is assessed.  Drivers may wait for late passengers at the driver's discretion, or per passenger instructions, or per schedule. Additional "wait fees" may apply, and are dependent on itinerary type.

The Montana Adventure Shuttle (MTAS) Mission

is to provide chartered passengers a clean, safe, and comfortable journey to destinations within the city as well as outside of Missoula.  MTAS offers a more environmentally sound option for group travel, while offering quality and safety as equal priorities.

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